The US Department of Justice has filed legal paperwork demanding that web hosting company Dreamhost turn over records related to 1.3 million visitors to the anti-Trump website, disruptj20.org. Dreamhost provides the computer servers that make this website available online.
After the Department of Justice apparently refused Dreamhost’s request to narrow the scope of the information requested, the two are scheduled in D.C. Superior Court on Thursday. At issue is whether the federal government has the right to receive information that can be used to identify individuals (you, me, your groovy Aunt Susie) who simply visited the site online.
The government continues to press for information, even for casual visitors who simply clicked a link. Critics say that the request is “overreach” and called it unconstitutional.
Uber’s terrible, horrible, no good, very bad summer continues. The company again entered a settlement agreement with the FTC regarding privacy complaints. Uber paid a $20 million fine in January and now has agreed to provide the government with third-party privacy audits. The findings of a Justice Department investigation into the company’s alleged avoidance of law enforcement vehicles is still pending. You can read the FTC announcement online.
Other cases involving privacy this week include a court’s ruling that a data broker can continue gathering public LinkedIn profile information even if it does not have a relationship with the person. (Read Chicago Sun-Times coverage)
Facebook also addressed a unique privacy issue in a post that explains how the company handles account information for people who have passed away. It’s worth a read if you have an active Facebook account.
Bloomberg reported on the cutthroat restaurant delivery industry this week with some startling data points. Papa John’s Pizza now calls itself an e-commerce company and receives 60% of its orders online, including from Facebook. McDonald’s and Uber are partnering to have fast food delivered, and voice-activated devices are also taking orders. This shouldn’t surprise many of you. Bloomberg’s data shows that about 70% of people have ordered food online.
One of the most famous online disruptors was Amazon’s patent on one-click ordering technology. This was a big deal 17 years ago. Expect to see changes on some of your favorite websites when the patent expires on September 11.
A March 2000 op-ed piece in the New York Times by Internet pioneer and author James Gleick expressed sarcastic wonder that a company could hold a patent on such a common process. And in prescient words, he wrote, “When 21st-century historians look back at the breakdown of the United States patent system, they will see a turning point in the case of Jeff Bezos and Amazon.com and their special invention: ”The patented One Click(R) feature…”
News of two other disruptions came this week. Google will follow Facebook’s example and start selling subscriptions to news publications. And Apple flashed some of the cash we told you that they had by announcing that they would spend up to $1 billion on video programming like Netflix or Amazon. That leaves Apple with only $255 billion in cash.
Facebook will expand its Marketplace service, a Craigslist competitor
Tech journalism website Mashable is looking for a buyer
White supremacist website The Daily Stormer has been forced to retreat to an underground site after American and later Russian companies refused to host the site or act as its domain registrar
Facebook executive Sheryl Sandberg donated $100 million of her Facebook stock to charity. It’s become a regular gift for her. She’s now donated about a quarter-billion dollars of her estimated $1.6 billion.
Google and ProPublica announced that they will be creating a free database of news about hate crimes.
Following Up
We’ve told you about Google’s huge market share of search in North America. Microsoft is pushing back against industry estimates, saying that its Bing search is used in one-third of searches.
This spring we told you about big brand name advertisers stopping their YouTube purchases because they couldn’t control the type of content that featured their advertising. Those advertisers are coming back now. Verizon is back on YouTube now and will use a third-party auditor in conjunction with their orders.
Net neutrality advocates are giving Congress an eyeful. Advocacy group Fight for the Future announced that it had purchased billboards in six states that target members of Congress who oppose net neutrality.
What Silver Beacon Does
We believe that the Internet can be a powerful tool for helping organizations make the world a better, more positive place in which to work and live. We support organizations that are the heart of that positive energy. And we believe that data can help even the smallest firms compete nationally.
More than $1 billion in sales flooded Amazon on Prime Day.
Feel like booking a spa or salon appointment? Google will do that for you.
Amazon might fix your computer soon…in your home.
Good morning! It is July 17th, World Emoji Day. No, we don’t think there should be one either. Microsoft will announce earnings after the market closes Thursday. Keep an eye on them for announcements especially around Azure, their cloud-based business that is challenging Amazon Web Services.
Amazon raked in about $1.1 billion during its July 11 Amazon Prime Day according to Bloomberg estimates. This is the third year of Amazon’s giant sale. Black Friday and Cyber Monday shopping each generate slightly over $3 billion in revenue. That means that Amazon has cracked the code in creating a non-holiday shopping event. Retail Week says that there were 538,650 transactions in the 8 p.m. hour before slowing to “just” 128,640 sales in the sale’s last hour.
A lot of Amazon’s strategic motivation involves selling its Echo voice-activated assistant and Amazon Prime memberships. About 20% of shoppers and 37% of millennials have ordered using a voice command instead of typing or clicking in the last year according to a Walker Sands report released last week.
This week’s myth: Amazon chose July 11 (7/11) as Prime Day because both numbers are prime numbers, that is, they are divisible only by 1 and themselves. That’s true, but there are dozens of other dates made up of prime numbers that include 2, 3, and 5 so be careful about the myths. Five of our twelve months include multiple prime numbers so by that reckoning, Prime Day could also be February 2.
Ready for a spa day? Or perhaps a quick visit to the salon?
Google can now book appointments from its Search and Map products using five different services with nine other named services coming soon. Three weeks ago, we wrote in this newsletter that “the future value proposition is likely to be some form of signing up businesses and automating their transactions for Google and Facebook.” This is exactly what we meant.
Google also announced that it would like you to start backing up your photos and your hard drive to the Google Drive service. That was something that Google didn’t encourage before, but see our earlier comment about Microsoft Azure and remember that Amazon, among others, encourages media backups to their services. The Google backup service is free and includes 15 gigabytes for all your Google usage. Space upgrades are available at a cost of $2/month for 100 gigabytes or $10/month for a terabyte.
Amazon is also playing the disruption game again this week. We’ve covered their clothing service and Whole Foods acquisition. Now Amazon is chasing Best Buy’s Geek Squad in seven West Coast cities, according to Recode. The announcement on Monday caused Best Buy stock to shed $1 billion in market cap especially when news reports showed Amazon hiring in other areas including Dallas and Miami.
Don’t count out Facebook from grabbing some old economy money. Digiday reports that the social media giant will start direct selling subscriptions to news products like The Wall Street Journal and The New York Times.
A British wifi provider added a “joke clause” to its terms that obligated users to community service projects like hugging stray animals and cleaning public toilets. More than 20,000 people agreed to the (presumably unread) terms.
Companies that sell you Internet service like Verizon, Comcast, and others are required to treat all Internet traffic the same. They can’t favor one company over another or slow down a competitor’s website. That kind of interference was common until an FCC rule prohibited such behavior.
The FCC announced plans to eliminate this provision of the regulation as part of a White House business-friendly platform. Just about everyone using the Internet is affected in some way.
Here is an early look at the Save the Open Internet website that will be heavily promoted all week. You can get a quick overview of the issue and even directly connect to the FCC to leave your comments.
Learn More Fast: Recode is quoting Internet Association direction Michael Beckerman, “The FCC’s looking for comments here. They hear the comments.”‘
The Consumer Fairness Review Act is a relatively new law that makes it illegal for organizations to try to prevent people from posting honest reviews about a product or customer service online. Contract provisions, including terms of service, that allow for a penalty or similar issues are not allowed.
President Obama signed this bipartisan bill into law in December. We’re telling you about it now because real estate giant Zillow threatened a one person blog that goes by the fun name of McMansion Hell.
Zillow wanted the blogger to stop using images from its site and threatened legal action. The new CFRA legislation and fair use guidelines allowed the Electronic Frontier Foundation to fight back and win one for the much smaller website.
Why you need to know this: The FTC says, “The law protects a broad variety of honest consumer assessments, including online reviews, social media posts, uploaded photos, videos, etc. And it doesn’t just cover product reviews. It also applies to consumer evaluations of a company’s customer service.” Read their guidance for businesses.
A California judge has ruled for the second time in two years that Facebook is not violating consumer privacy by tracking user browsing activity on other websites.
The court found that the plaintiffs had no reasonable expectation of privacy without using tools for that purpose and that they had not suffered financial harm.
The big deal: No reasonable expectation of privacy is a very big deal. This puts the onus on consumers to protect their privacy by using tools such as virtual private networks (VPNs), incognito mode on browsers, and similar tactics. And then financial harm has to be addressed. We’ve said this many times: you are often the product if you aren’t required to pay for a service online. Let us know if you’re interested in ways to minimize your online presence, but be aware that doing so means that you’ll lose a lot of your favored settings, stored passwords, and other goodies that all require identification to track your ease-of-use.
Headline Scan
About 2.4 seconds is what some search engineers have found is an optimal website loading time according to Google tests and best practices.
Google’s mobile index may first roll out to organizations “that are ready”, and it could happen in 2017.
A new survey of digital marketers found that 65% of organizations pay at least $12,000 per year for search services not counting social media or advertising. 35% pay $30K-$100K per year.
Amazon Prime–due for its annual sale Wednesday–now has 79 million accounts and is expected to exceed the number of pay TV customers next year. Amazon Prime Video is looking more important.