1. Good Monday Morning

It’s April 26th. This is George writing to you Sunday as the Oscars roll and the new West Side Story trailer hits. We have to talk this week about how machine learning algorithms are messing with people and their ideas about AI beauty.

This week, every tech giant is reporting earnings, so there is sure to be a lot of information this week regarding Google, Microsoft, Apple, Facebook, Amazon, and Twitter. We’ll help distill the data for you next week.

Today’s Spotlight is 1,268 words — about a 5 minute read.

2. News To Know Now

Quoted: If the individuals they’re monitoring are carrying out or planning criminal activity, that should be the purview of the FBI. If they’re simply engaging in lawfully protected speech, even if it’s odious or objectionable, then monitoring them on that basis raises serious constitutional concerns.” — Rachel Levinson-Waldman of the Brenan Center for Justice commenting about a Yahoo News expose regarding the U.S. Postal Service monitoring and reporting on social media use by citizens.

a)  Amazon has announced that it will open a hair salon in London to test augmented reality technology. The move is yet another example of the company’s recent push into physical retail spaces. Also, Amazon announced it will implement contactless payment in seven Whole Foods stores near Seattle via devices that scan the palm of the customer’s hand. (Amazon)

b)  Apple wants you to buy, but it’s not that simple. There are two lawsuits pending against it from people who terminated their accounts after paying for products on the platform. Consumers frequently download music they’ve purchased, but movies are often unavailable for download. Despite Apple’s claims, a California judge ruled recently that there is plausible reason to believe content bought through iTunes cannot be revoked. (THR)

c)  In a Facebook hack video that has been circulating since Tuesday, a researcher showed how he can link up to 5 million email addresses to the users’ profiles. The researcher claims that he is demonstrating this vulnerability in Facebook, which could have abused users’ privacy and data. After Facebook rejected his claim for a software bug bounty, the man shows how he linked 6,000 accounts within three minutes. (Ars Technica)

Noteworthy

Apple to Reinstate Parler — Wall Street Journal

Snap Beats Estimates, Has 280 Million Daily Users — CNBC

Consumer Reports: Tesla Works With No Driver — Ars Technica

3. COVID-19 Tech News

Data — Daily Average (7 day trailing)

US Deaths — 722
US Hospitalizations — 44,367
US Vaccinated — 28.5%
Source

Great Trackers

Overview — Johns Hopkins
Vaccine Distribution — Washington Post
Vaccine Finder — CDC Project
Risk Calculator — Brown

New York Times tracker that allows you to customize a daily email with multiple cities and towns that you’re monitoring: Click here to configure.

Coronavirus & Tech News

Facebook Allows Staff To Continue WFH (Business Insider)

GM Announces Remote Work Plan (CNN)

India Orders Facebook, Twitter To Remove Posts – TechCrunch

4. Search Engine News

Google has delayed the implementation of their new signals that use page engagement metrics to determine rankings a full month into this summer. Called “Core Web Vitals,” Google announced that the page experience update will begin gradually in mid-June and continue into August. 

Google is also making changes to ads that appear in search results. The biggest change is concerning health insurance providers. “We will only allow ads from government exchanges, first-party providers and licensed third-party brokers,” said Google executive Terri Ozorowski-Ghen. G2 and Google have partnered to run the new health insurance advertiser certification program, modeled after similar programs for pharmacies and social advocacy groups.

Users may also see a new type of advertisement soon, because Google is also experimenting with using dealer inventories directly in search engine results. SEO Roundtable published a screenshot of new and used car listings in suburban Boston.

5. In The Spotlight — AI Beauty

Beauty is in the eye of the beholder, and it is no different for artificial intelligence. The more companies develop machine learning and other AI advances, the more they turn to assessing human appearance. They are offering software to score beauty rather than match identical faces. Critics say these products are flawed — ageist, racist, unrealistic expectations setting — but that’s not stopping them from launching many new products.

First, there was the airbrushing and the Photoshopping. Now artificial intelligence is here to critique appearances. Since 2017, technology company Face++ has offered a product called Beauty Score. The company says the software’s use cases include matchmaking and cosmetic sales.

It can change the way people shop for cosmetics and beauty products since it predicts one’s skin tone, age, gender, height and weight. Proponents say it is no different from using images to select tailored clothing.

Journalist Tate Ryan-Mosley at MIT Technology Review has written multiple articles that look hard at how industry leverages AI and Beauty. Recently, she tried an AI beauty service that identified 10 possible flaws, even smile lines which the audit said might require medical attention.

Companies like Amazon moving into augmented reality can have detrimental real-world repercussions. In 2016, The Guardian reported that an algorithm judged a beauty contest with 6,000 entries. Forty-four winners were declared and only one had dark skin. Several months later, Cover Girl launched “Custom Blend,” a direct-to-consumer sales app that used similar algorithms.

There are many examples of companies like Cover Girl that take advantage of the fact that hundreds of millions of people around the world use social media AI beauty filters, harming people’s self-esteem via algorithms that have their own sense of beauty.

Be vigilant. And check out the brand-new Dove commercial below.

6. Debunked — President Biden Still Allowed at Pentagon

One of the hoax news sites we’ve written about before is getting social media attention for a made-up story that alleges President Biden was denied entry to the Pentagon.

Reuters has the fact check about a news site that often prints tabloid-like stories and clams to be satire.

7. Following Up — Autonomous Vehicles

We’ve written extensively (including last week) about autonomous vehicles. The Harris Poll people were right there with us. Their latest survey on the topic suggests Americans are intrigued but badly misinformed about the current state of these vehicles.

8. Protip — Zoom Adds Vanishing Pen & All Emoji

Toms Guide is out with details about cool new features including a “vanishing pen” that allows annotations to disappear in a few seconds. That sounds amazing for scribblers like me. Zoom has also freed the emoji. Any of the chat-based emoji can now be used in the meeting–although hosts can turn that off.

9. Screening Room –  Dove’s Reverse Selfie

This 60 second spot really did its job because now I’m telling many people about this AI beauty concept. Please take care of each other as even more tech dollars flow into this area.

10. Science Fiction World — RoboBark, the NYPD Police Robot Dog

I’ll be really upset if the New York Police Department messes up this opportunity to creatively name their police robot dog. I’m already refusing to link to maker Boston Dynamics who calls it Spot.  Here’s coverage that includes video in Gothamist.

11. Coffee Break — Macro Video

The Reuters Science News Twitter feed published the amazing macro videos of Ole Bielfeldt as he zooms into pencils, a leaf, and other ordinary items. There are six videos to enjoy.

12. Sign of the Times – Zoom Cat

1. Good Monday Morning

On Thursday, Earth Day 2021 will be celebrated. The campaign “Restore our Earth” encourages many community initiatives, including cleanups, tree plantings, and reducing plastics in our environment. 
Today’s Spotlight is 1,084 words — about a 4 minute read.

2. News To Know Now

Quoted: “I think every Black person in the country has had the experience of being in a photo and the picture turns up either way lighter or way darker. Lighting is one of the primary factors when it comes to the quality of an image. So the fact that law enforcement is relying, to some degree … on really subpar images is problematic.” — attorney Eric Williams, a member of the ACLU of Michigan’s attorney committee, to MIT Tech Review

a) New research published by the University of Southern California found that Facebook’s targeting system discriminates against people based on their gender and racial background. Their study shows that advertisements following traditional stereotypes such as lumberjacks are targeted to skewed audiences even when the advertiser wants to address a broad and racially diverse audience. The researchers also studied LinkedIn employment advertising and found that it was not skewed the same way. (PDF)

b) Google is said to be blocking advertisers seeking videos and channels on YouTube using racial justice keywords including Black Lives Matter while allowing advertisers to use terms regarding white supremacy, according to a story in The Markup. In response to inquiries about the discrepancy, Google blocked the white supremacy terms as well.

c) According to Facebook, its independent oversight board will expand its powers to hear users on the content they want removed from the company’s platforms. Before, people could appeal to the oversight board only for content they wanted restored. (Wall Street Journal)

3. COVID-19 Tech News

Data — Daily Average (7 day trailing)

US Deaths — 750
US Hospitalizations — 45,643
US fully vaccinated — 25.4%
Source

Great Trackers

Overview — Johns Hopkins
Vaccine Distribution — Washington Post
Vaccine Finder — CDC Project
Risk Calculator — Brown

New York Times tracker that allows you to customize a daily email with multiple cities and towns that you’re monitoring: Click here to configure.

Coronavirus & Tech News

Apple, Google Block NHS COVID App Over Privacy – The Guardian

Facial Recognition Beats COVID Mask Challenge – BBC

4. Search Engine News

Google has acknowledged that it will be harder for user-generated content product reviews to rank well based on its new product ranking guidelines. We told you about those changes last week. When Google search exec John Mueller was questioned on Twitter by a user, he went on to say that “Keeping the quality of a UGC site high is hard, I don’t have a simple solution.”

Google and Bing also agreed last week that discontinued products should include a “no index” flag. Bing’s Fabrice Canel told Barry Schwartz that websites offering similar products should include the no-index flag on discontinued versions because “it is a stronger signal” for the crawlers to determine which pages should be ranked lower or not at all.

5. In The Spotlight — Delivery Bot Testing

Deliveries are changing. Chick-fil-A and Dominos are conducting tests in the US while Panasonic is testing in Japan. People can also pick up their orders from “Click and Collect” merchants. eMarketer reports that seven big retailers accounted for more than 60% of click and collect revenue in 2020.

Houston-area customers buying pizza from a Domino’s store will have the option of receiving a delivery from the company’s delivery bot, called R2. Customers can track the bot during delivery and enter the PIN on the touch screen of the pick-up bot to receive their order.

In Japan, Panasonic has begun testing autonomous delivery bots on public roads. The bots will deliver prescription drugs to patients from a pharmacy in Fujisawa City.

Plenty of humans are still getting their own packages. In what was undoubtedly influenced by the pandemic, Walmart alone sold $15 billion worth of products that were picked up by the customer at the store. Other companies with at least $1 billion Click and Collect sales include The Home Depot, Best Buy, Target, Lowe’s and Macy’s.

6. Debunked — Mass Shootings Under Trump

The latest bit of misinformation making the rounds online insists that there were no mass shootings in the U.S. during the Trump administration. The Gun Violence Archive has details on 1,100 mass shootings that occurred in the first three years of the Trump administration. That includes the deadliest mass shooting in U.S. history on October 1, 2017, when a gunman fired into a music festival crowd, killing 61 people and injuring 867. 

7. Following Up — Facebook Data Scraping

We wrote two weeks ago about data scraped from Facebook appearing on the dark web and in Clearview AI’s facial recognition database. Facebook has countered with a post that tried very hard to disclaim responsibility, saying in part:

1. LinkedIn and Clubhouse have had their own issues.
2. That’s how search engines are built too.
3. Scraping data violates our terms of service.
4. There are more than 100 employees on the team that monitors this.
5. We’ll never be able to fully prevent all scraping.

In short, it was a horrible post that ended with a section on how to use their privacy controls for your account. Sounds like it was your fault after all. (Facebook post)

8. Protip — Google Chrome’s Helpful New Stuff

A new version of the Google Chrome browser includes the ability to create a link to specific text on a webpage, a new two page PDF preview and toolbar, and the ability to mute all notifications if you’re sharing your screen. (Google announcement)

Screening Room –  Mutombo Blocks It!

NBA Hall of Famer Dikembe Mutombo doesn’t even need his full 7’2″ frame to show his happiness as he blocks shots ordinary people take in this continuing Geico series.

10. Science Fiction World — Identifying Precancerous Polyps

Medtronic has rolled out GI Genius, an AI medical system that it trained by having the software review thirteen million colonoscopy videos and physician notes. The system is now cleared in the U.S. and Europe to detect precancerous polyps following a colonoscopy. (Wired)

12. Sign of the Times – Spring BBQs

1. Good Monday Morning

Batter up! Baseball season starts Thursday. It’s been 32 years since James Earl Jones intoned his famous “People Will Come” speech in Field of Dreams. Get ready for spring with this clip.

Today’s Spotlight is 1,119 words — about a 4 minute read.

2. News To Know Now

a) The Guardian reports that Facebook considers four political ideologies as hateful. When they are found, moderators must take action to remove them. White nationalism, white supremacy, white separatism, and Nazism are the four. According to the newspaper, a leaked 300-page document also indicates whether certain emoji constitute praise for hate speech.

The social media giant also learned last week that a UK government regulator is concerned that its acquisition of GIPHY might lead to anti-competitive behavior in display advertising. Facebook must respond to those concerns this week.


b) Online publisher Medium abruptly announced that it would buy out its editorial staff and appoint a new CEO, reports Axios. Medium is one of the Internet’s biggest digital-only publishers, according to industry reports, with 725,000 paying subscribers. Ev Williams, who previously founded or co-founded Twitter and Blogger, also wrote an open letter to employees.

Separately, Verizon announced that its diverse publications including TechCrunch and AutoBlog will be rebranded as part of a new Yahoo offering. Verizon’s remaining publications have a combined three million subscribers after it sold off HuffPost, MapQuest, and Tumblr.

c) A program that allows game designers to create photorealistic digital humans with hair, clothing, and voices in under one hour has been made available through the game design software Unreal Engine. Have a look at this short video that has delighted designers and been viewed more than one million times.

3. COVID-19 Tech News

Data – Daily Average (7 day trailing)

US Deaths – 983 (higher than Sept & October)
US Hospitalizations – 39,570
US partial or full vaccination – 28%

Great Trackers

Overview — Johns Hopkins
Vaccine Distribution — Washington Post
Vaccine Finder — CDC Project
Risk Calculator — Brown

New York Times tracker that allows you to customize a daily email with multiple cities and towns that you’re monitoring: Click here to configure.

Coronavirus & Tech News

Facebook Flags Venezuelan President’s PageThe Hill

New York Launches Excelsior Pass for Covid Tests, VaccinesSyracuse.com

White TX Republicans Refuse Vaccine More Than Any Other Group Chron.com

4. Search Engine News

Hyphenated words took the spotlight last week after Google admitted that they don’t ignore hyphens in words. We knew that, and we often debate words and spellings in our practice, but it was nice to see Google acknowledge that punctuation matters.

Recently, I reviewed search results for ten different hyphenated keyword phrases. Some keywords, such as “over-the-counter” and “one-half,” have drastically different search results when hyphens are added. We often tell our clients that our keyword research will reveal the difference between the times when it makes sense to use the word “attorney” as opposed to its synonym “lawyer”. Google’s clarification about hyphenated words is welcome.

More welcome news: Microsoft has submitted a new proposal to build software into WordPress that would automatically upload sitemaps to search engines for those 40% of the world’s websites that use WordPress. That is a process that web managers use separate software to address now.

5. In The Spotlight — Ransomware Cyberattacks 

Ransomware cyberattack payouts tripled last year and are increasing again due to wider acceptance of cryptocurrencies such as Bitcoin that the criminals often demand. Cybercriminals are getting smarter in their attacks though. Insurance giant CNA announced last week it was the latest big name company to sustain a disruption. 

CNA had to disable its web services and email after Bleeping Computer first reported how the attack encrypted more than 15,000 devices on its network. Other high-profile companies that have suffered ransomware cyberattacks in March include the computer company Acer, the University of Miami, and the brewer MolsonCoors. Acer reportedly spent $50 million restoring its systems.

Any company can be a victim of ransomware criminals. A Wichita clothing company was also attacked last week. The Tightwrapz Printshop got a notification that its software and designs had been encrypted and could only be obtained for a fraction of a bitcoin — a little over $550. Criminals typically follow this “easier to pay” ransomware strategy, but Tightwrapz owner Daniel Trantham told KSN that he alerted the FBI and hired an IT expert.

As large and small organizations battle ransomware cyberattacks, there are always new challenges to guard against. Recently, we learned of a researcher who infected 35 tech firms that included Microsoft, Apple, PayPal, Netflix, and Uber while testing a new technique.

Worth your consideration: It’s a crisis when Microsoft and Apple fall prey to an attack. Put appropriate insurance in place and consult your IT team. Criminals who aren’t paid often retaliate by releasing the organization’s files on the internet.

6. Debunked — VP Harris Saluting

Vice President Kamala Harris is taking heat across social media after being criticized by disgraced former New York Police Commissioner Bernard Kerik for not saluting troops while boarding Air Force Two.

As the Pentagon pointed out, civilians are not required to render a hand salute.

7. Following Up — NFTs

NY Times columnist Kevin Roose wrote about a meta-experiment he tried. He would write a column about NFTs (non-fungible tokens) and sell an NFT of that column for charity.

The bit was cute, Roose carefully set the minimum price at $800 …

… and the damn thing sold for $560,000.

Want to learn more about NFTs? We covered them here. If you have New York Times access, you can read Roose’s column here.

8. Protip — Avoiding Instagram Scams

Spotlight readers don’t get hoodwinked often, but see above where Microsoft and Apple got nailed by a friendly security researcher and then have a peek at this handy Naked Security list of 8 common Instagram scams.

9. Screening Room – Mercedes Benz

Mercedes-Benz (“we invented the car”) has a gorgeous commercial out this week touting its new sustainable energy initiative. Keep an ear out for the haunting cover of “Come Together”.

10. Science Fiction World — Delivery Robots are Pedestrians

Delivery robots carrying no more than 500 pounds and with a top speed of 12 mph are considered pedestrians under a new Pennsylvania law, reports Car and Driver.

I am simultaneously in love with this idea and wary of sharing the sidewalk with something carrying hundreds of pounds while moving at 12 mph.

 11. Coffee Break — That Big Boat

Shaun Dakin found this hilarious clip of a former traffic reporter guiding ships through the Suez Canal.

Humanity bonds over the strangest things.

12. Sign of The Times